Privacy Policy

Privacy Policy

 
 
 

At Pietra Rossa, protecting your personal data is our priority. This Privacy Policy describes how we collect, use, store and protect your personal data when you visit our website or book a stay at our accommodation.

What data we collect:

  • Contact details: Name, surname, email, phone number.
  • Booking details: Arrival and departure dates, room type, number of people.
  • Payment information:Credit card details (only if you choose this payment method), bank account details.
  • Website usage information: IP address, browser, operating system, pages you visit, time spent on the website.

How we use your data:

  • To complete your reservation: We process your data to confirm your reservation, to contact you regarding your reservation and to provide you with the services you have requested.
  • To improve our services: We use your data to understand how visitors use our website and to improve the user experience.
  • For contact: We may contact you to inform you about new offers or services.

How we protect your data:

  • Data security: We take appropriate technical and organizational measures to protect your data from unauthorized access, use or disclosure.
  • Encryption: We use SSL encryption to protect your information.
  • Limited access: Access to your personal data is limited to authorized persons.

Data sharing:

  • We do not share your personal data with third parties, unless required by law or to provide the services you have requested (e.g. to banks for payment processing).

Your rights:

  • Access: You have the right to request access to the personal data we hold about you.

  • Correction: You have the right to request the correction of any inaccurate or incomplete data.

  • Delete: You have the right to request the deletion of your personal data.

  • Restriction of processing: You have the right to request the restriction of the processing of your personal data.

  • Opposition: You have the right to object to the processing of your personal data.

  • Portability:You have the right to receive your personal data in a structured, commonly used and machine-readable format.

Contact:

For any questions regarding our Privacy Policy or your rights, you can contact us:

  • Phone: +30 2271 401126
  • Email: info@pietrarossa.gr

Updates:

This Privacy Policy may be updated periodically. Any changes will be posted on our website.